A master communicator who has taught around the world, Johnny Stellato shares his wisdom on how to confront tough subjects with others - and with ourselves.
You’re an associate, and the stylist you’re assigned to isn’t letting you get hands-on with clients. You work the front desk, and one of the stylists is consistently rude to you. You’re a stylist, and the front desk has been under-booking you for weeks. You’re a co-owner, and your business partner is over-spending on spa equipment. Situations like these require communication - and in a business where emotions often run high, a tough conversation can be a powder keg. It can be tempting to grumble to yourself and avoid confronting the problem; but in the long run, your work relationships and your salon company will suffer. Fortunately, even the most conflict-adverse of us can learn to have tough conversations respectfully and effectively.
Guest Johnny Stellato coaches on personal development, leadership, team-building, and more for Redken and the L’Oreal Professional Products Division, and runs his own consultancy, Just Be Empowered Coaching. He’s also a stylist, and he’s held various leadership positions at Redken NYC, including Senior Director of Training. A master communicator who has taught around the world, Johnny brings his wisdom on how to confront tough subjects with others - and with ourselves - to this enlightening conversation with host Blake Reed Evans.
Connect with Johnny Stellato on Instagram @johnnyjustbe, or on Facebook. Email Johnny at jstellato@redken.com or Johnstellato@gmail.com.